What it does
Use this checklist as a guide to build your CS operation from zero to scale. Ideal for founders who want to know what to build and in what order, without needing consulting. The 7 blocks follow the logical sequence from Lui at Clube dos 10x: first define success and first success, then structure team and metrics, finally scale with education and automation. Each item includes a guiding question for self-assessment and common market mistakes. The checklist adapts to your stage (Pre-Seed to Growth) and service model. Combine with the Diagnostic to understand where you are and the Action Plan to prioritize the next 90 days.
When to use
- Use this checklist as a guide to build your CS operation from zero to scale
- Ideal for founders who want to know what to build and in what order, without needing consulting
- The 7 blocks follow the logical sequence from Lui at Clube dos 10x: first define success and first success, then structure team and metrics, finally scale with education and automation
- Each item includes a guiding question for self-assessment and common market mistakes
What you will get
A structured result ready to use, personalized for your context.