What it does
If the sales team only thinks about upsell when the contract is up for renewal, they're missing opportunities all year. The best moments to offer more are when the customer hits a result, when usage grows, or when an event on their side creates a new need. This prompt sets up automatic alerts that notify the commercial team when a customer is ready for an expansion conversation, based on usage and behavior signals. Use it when you want a continuous flow of expansion opportunities, when you currently rely on the sales team's memory for upsell, or when you want to automate opportunity identification.
When to use
- The sales team only thinks about upsell at renewal time and you're missing opportunities all year
- You want to spot the best moments to offer more: when the customer hits a result, when usage grows, or when a new need appears
- You need automatic alerts based on usage and behavior signals that notify the commercial team
- You want to stop relying on the sales team's memory and automate opportunity identification
What you will get
A structured result ready to use, personalized for your context.