What it does
When you ask a customer what they want, you usually get answers that do not help: "I want it to be easier" or "I need more features." The problem is that people cannot articulate their real needs — and if you build exactly what they ask for, you will get it wrong. This prompt teaches you how to run discovery interviews that reveal the real problems behind the requests, without leading answers or creating confirmation bias. Use it when you want to validate whether you are solving the right problem, when customers use your product differently than you expected, or when you want to uncover opportunities no competitor has seen.
When to use
- When you ask a customer what they want, you usually get answers that do not help: "I want it to be easier" or "I need more features"
- The problem is that people cannot articulate their real needs — and if you build exactly what they ask for, you will get it wrong
- This prompt teaches you how to run discovery interviews that reveal the real problems behind the requests, without leading answers or creating confirmation bias
- Use it when you want to validate whether you are solving the right problem, when customers use your product differently than you expected, or when you want to uncover opportunities no competitor has seen
What you will get
A structured result ready to use, personalized for your context.